What we can't do with our Remote Computer Service? |
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There are some things that remote support is unable to do and an onsite visit would be necessary, for example:
- Network/Internet connection problems - as the service relies on a working internet connection, this type of problem cannot be solved using our browser based remote support.
- Hardware problems - network card/modems/memory/etc - hardware problems that cause the machine not to start up or affect its internet connection will require an onsite visit.
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