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100-7831 Steveston Hwy
Richmond BC V7A 1L9
(No.3 and Steveston Hwy)

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No3 & STEVESTON HWY, RICHMOND, BC

Teknician Solutions!
Mon-Fri: 8:30am-6:00pm
Sat-Sun: 11:00am-6:00pm
Call/Text: 604-728-2325

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Mobile Computer Service
Richmond, Vancouver, Burnaby, New West, Surrey, Ladner, Tsawwassen.

In-Store Computer Service
As long as you're willing to come or ship to us we accept work from everywhere in Canada.

Remote Computer Service
We cover the entire Canada remotely.

service & areas

Home Data Recovery, Backup Best Data Backup Drive
Best Data Backup Drive Print E-mail

External Storage Hard DriveWe always recommend our clients not to buy off-the-shelf External Storage Hard Drives. Why? Because when the device breaks down the manufacturer's warranty does not include getting your data back, and it could get very expensive. Most of all Seagate and Western Digital External Enclosures you find in hardware retail stores.

When buying you have to keep in mind the worst case scenario. What if the unit breaks down? Below you'll find several scenarios that will help you understand why buying off the shelf is not a good idea.

SCENARIO #1: The unit breaks down and the problem is with the external enclosure and not the hard drive. If you take the hard drive out to send the external enclosure back to the manufacturer, the warranty is voided. And in a lot of cases, like Western Digital and Seagate enclosures, in order to get the hard drive out you might need to break the enclosure, since it's sealed.

SOLUTION: Buy an external enclosure with a separate hard drive an pay a bit for assembly. Since the external enclosure and the hard drive have separate warranty if the external enclosure breaks down you simply take the hard drive out and just send the external enclosure back to the manufacturer. Now while waiting for the new one you have options: Buying another external enclosure, put the hard drive in and keep working, or just wait for the replacement. But remember, your data remains with that who appreciates it the most, you.

SCENARIO #2: The unit breaks down and the problem is with the external enclosure and not the hard drive. But this time you decide to send the entire external storage to the manufacturer so the warranty doesn't get voided. You better be ready to live without your data for quite some time, and if the hard drive or data transfer is not part of the original warranty, you'll have to pay quite a bit to get it transfered.

SOLUTION: Same as Scenario 1. Buy an external enclosure with a separate hard drive an pay a bit for assembly, that way you have warranty for both units separately and not just one as whole.

SCENARIO #3: The unit breaks down and the problem is the hard drive and not the external enclosure. Scenario 1 an 2 apply depending on your decision. In Scenario 1 if you open it the warranty is voided and in Scenario 2 you'll get a new unit but not your data, you might not even get the broken hard drive back. Manufacturers don't get your data back for nothing, you bought their product not their service, and they could be expensive.

SOLUTION: Same as Scenario 1. Buy an external enclosure with a separate hard drive and pay a bit for assembly, that way you have warranty for both units separately and not just a one as whole.

Only this time you might need to do a data recovery, but since you keep the external enclosure you can buy another hard drive and keep working in the meanwhile.

Having the bare-broken hard drive gives you the freedom you need to get your data back first, and since you don't have to do it with the manufacturer you can shop around. Once you have your data back you can send the hard drive to the manufacturer for replacement.

CONCLUSION:Give your data a better chance. Do not buy of the shelf External Storage Hard Drives from hardware retail stores. Remember the key is to have separate warranty for the hard drive and for the enclosure. Go with the service oriented business and buy the hard drive and the external enclosure separately, the cost is a bit more but your data is safer. They might even sell you the hardware at wholesale cost to compensate for the assembly or installation fee.

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