1-) We can be reached via:

• Telephone: 604.728.2325
• Email: Use the "Contact us" link on the main menu.
• Mail: PO Box 96071, 11388 Steveston Hwy, Richmond, BC, V7A 5J5, Canada
• In Person: 100-7831 Steveston Hwy, Richmond, BC, Canada

2-) With respect to information we collect,

• We keep your personal information and your data confidential, private and secure.
• When you make a purchase through our site, you provide your name, email address, credit card information, billing address, phone number and a password. Teknician Solutions (Teknician.com) does not store your information. Your information is used by PayPal Secure Payments to process your orders, to keep you updated on your orders and to personalize your shopping experience.
• PayPal Secure Payments uses secure servers to protect the information using advanced encryption (128 bits) and firewall technology.
• Your personal information cannot be read as it travels to our ordering system and is not shared with any other organizations.
• Our web server automatically recognizes no information regarding the domain or email address of visitors.
• We use "cookies" to personalize your experience.
• When you subscribe to the Teknician eNewsletter, you might be asked for your name and email address which are neither sold, rented, traded nor shared. You may unsubscribe from our newsletters at any time by emailing, phoning, or mailing us.

3-) With respect to Ad Servers,

• As ads are delivered and/or displayed, we do not acquire or collect any personal information about you. Your name, address, phone number, and email address all remain your private properties. Ad servers do, however, collect information which is specific to how you use the Internet. Ad servers note non-personally identifying details such as, but not limited to, the server you are logged onto, the geographic location of the ISP you use, the type of browser you use, and your IP address. This information is obtained solely for the purpose of targeting ads and measuring a given ad's effectiveness.
• If our information practices change at some time in the future we will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our web site periodically, we will use for these new purposes only data collected from the time of the policy change forward.
• Customers may prevent their information from being used for purposes other than those for which it was originally collected by phoning, emailing, or mailing us.

4-) With respect to security,

• We always use industry-standard 128bit encryption technologies when transferring and receiving consumer data exchanged with our site.
• Other sites accessible through our web site have their own security and privacy policies and data collection practices. Please consult each site's privacy policy. Teknician.com is not responsible for the actions of third parties.
• We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful.